Marketing

Marketing helps you understand which ads bring in clients. You set up ad campaigns and build links with UTM tags for them. When a client follows such a link and submits a request through a web form, the CRM automatically records in their card where they came from.

How it works

  1. Create an ad campaign, for example, "Spring sale".
  2. Build UTM tags for it, one link for each platform and ad type.
  3. Place the resulting links in your ads. The website page they lead to must have a WorkZeal web form or chat widget.
  4. See the results in the client card on the Marketing tab: the campaign, the traffic source, and the ad type.

Sections

Section What it contains
Ad campaigns A directory of campaigns with the technical name utm_campaign
UTM tags A wizard that builds an ad link with tags
Marketing analytics Reports on lead sources and campaign effectiveness